Home health aide services

A home health aide provides hands-on personal care — bathing, dressing, grooming, mobility help — as part of the physician-ordered plan of care, under the supervision of a registered nurse.

This is the service most often confused with our CDS attendants, and the difference is worth understanding before you choose. See the comparison below.

What an aide does

  • Bathing, showering and personal hygiene
  • Dressing and grooming
  • Toileting and incontinence care
  • Help with transfers and safe movement
  • Assistance with a prescribed exercise program
  • Observing and reporting changes to the nurse

Aide or CDS attendant?

Home health aideCDS attendant
Who employs themThe agencyYou do — we are the fiscal agent
Who chooses the personThe agency assignsYou choose, including a relative
Supervised byA registered nurseYou
Requires a physician orderYesNo
DurationTime-limited, tied to the skilled episodeOngoing, as long as you remain eligible
Typical intensityShort visits, a few times a weekSet by your authorized care plan, often daily
Paid byMO HealthNet, insurance, private payMO HealthNet

The short version: an aide comes because you are receiving skilled care, and stops when that episode ends. A CDS attendant is your own long-term arrangement, and you are the employer. Full comparison →

What an aide may not do

  • Skilled nursing tasks — those require a nurse.
  • Administering medication, beyond what their scope and the plan allow.
  • Anything outside the plan of care.
  • Care for other members of the household.

Why the aide’s visits are shorter than you expect

This is the most common disappointment in home health, and it is worth hearing before care starts rather than after. A home health aide visits for a defined period — often under an hour, a few times a week — because the aide service exists to support the skilled plan of care, not to provide daily living assistance in its own right.

Families frequently expect something closer to a companion or a daily carer, and are surprised when the aide leaves after helping with a shower. That is not the agency cutting corners; it is what the benefit is. If what you need is someone present for hours every day, home health aide service will not deliver it however well it is run.

For MO HealthNet participants, that longer daily help is exactly what Consumer Directed Services provides — and the attendant can be someone you already know. The two are frequently used together. See the CDS program →

Supervision, and why it protects you

A registered nurse supervises the aide’s work and makes periodic visits to check that care is being delivered as the plan requires. That supervision is a requirement of the benefit, not an optional extra.

Practically, it means someone clinical is regularly laying eyes on your care — which catches problems an aide might not recognize, from a developing pressure sore to a change in your condition. It also means there is a defined person to raise concerns with if something about the aide’s work is not right.

Who provides the care

Communicare Elite coordinates the whole plan. Some visits are delivered by our own staff; others are arranged through partner providers we work with regularly. Either way one agency is accountable for the plan of care, and you have one number to call rather than four.

Need skilled care at home?

Call (314) 809-6655, or text (314) 886-5902. Home health starts with an order from your physician — we can talk you through how to get one.

Communicare Elite

4477 Woodson Rd, Suite 106, St. Louis, MO 63134

Phone: (314) 809-6655
Text: (314) 886-5902
Fax: (314) 481-3037
Email: info@communicareelite.com

Monday–Friday, 9:00 AM–5:00 PM Central. An enrolled MO HealthNet Consumer Directed Services vendor.


Emergencies: call 911. Mental health crisis: call or text 988. Adult abuse, neglect or exploitation: Missouri hotline 1-800-392-0210.

Communicare Elite is a trade name of Communicare Elite, LLC. Consumer Directed Services is a MO HealthNet program administered by the Missouri Department of Health and Senior Services; eligibility and authorized hours are determined by the state, not by Communicare Elite. We serve Missouri only.

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