What your attendant can help with

Your authorized care plan is the controlling document. DHSS assesses which activities you need help with and allots time for each. Below is what the program commonly authorizes — but your plan, not this page, decides what your attendant may be paid to do.

Personal care

  • Bathing, showering and sponge baths
  • Shampooing and hair care
  • Dressing and undressing
  • Combing and grooming
  • Shaving
  • Oral hygiene and denture care
  • Nail care
  • Toileting and incontinence care

Mobility and physical support

  • Transferring between bed, chair and wheelchair
  • Repositioning to prevent pressure injuries
  • Walking assistance and stability support
  • Help with prescribed assistive devices

Household tasks

  • Meal preparation and help with eating
  • Laundry and changing bed linens
  • Light housekeeping in the areas you use
  • Grocery shopping and essential errands

Essential transportation

Transportation is authorized when it is essential — medical appointments, grocery shopping and errands, school, or employment. This is not a general chauffeur service; the trip has to serve one of those purposes.

What is not covered

Attendants provide non-medical personal care. The following are outside the scope of CDS:

  • Skilled nursing tasks — injections, sterile wound care, IV therapy, tube feeding management.
  • Physical, occupational or speech therapy.
  • Medical assessment, diagnosis or clinical decision-making.
  • Care for people other than you — your attendant is not the household’s helper.
  • Heavy home maintenance, yard work, or major cleaning projects.
  • Anything not in your authorized care plan.

Medication is a common grey area. Attendants may generally provide reminders and help you physically manage containers, but administering medication is a clinical act. Ask your case manager where the line falls in your specific plan.

How task time is worked out

The assessment does not hand out hours in a lump. It works through the tasks you need help with and estimates the minutes each one takes per day, then adds them up. That is why a specific, concrete account of your day matters so much at the assessment — “I need help bathing” produces a smaller allocation than a description of what actually happens when you try to get into the tub.

It also explains something that puzzles families: why a care plan can authorize help with bathing but not with the shopping, or the reverse. Each task is assessed on its own, and the plan is the sum of the ones that were approved.

Tasks your attendant may not do for other people

This one causes genuine friction, so it is worth stating plainly. Your attendant is authorized to help you. They are not the household’s cleaner. Cooking a meal you will eat is authorized; cooking for four is not. Doing your laundry is authorized; doing the family’s is not. Light housekeeping in the rooms you use is authorized; cleaning the whole house is not.

Attendants find this awkward to enforce, particularly when they are also a family member living in the same house. If you are the consumer, you can make it much easier by being the one who says it out loud first.

If your needs change

Care plans are not permanent. If you have declined, had a hospital stay, or your circumstances have shifted, you can ask DHSS to reassess. Missouri law requires you to report significant changes within ten days anyway — and a reassessment is how an outdated plan gets corrected.

Ready to take the next step?

Call (314) 809-6655 for a free consultation, or text (314) 886-5902. We serve St. Louis City, St. Louis County and Missouri communities within about 40 miles of our office.

Communicare Elite

4477 Woodson Rd, Suite 106, St. Louis, MO 63134

Phone: (314) 809-6655
Text: (314) 886-5902
Fax: (314) 481-3037
Email: info@communicareelite.com

Monday–Friday, 9:00 AM–5:00 PM Central. An enrolled MO HealthNet Consumer Directed Services vendor.


Emergencies: call 911. Mental health crisis: call or text 988. Adult abuse, neglect or exploitation: Missouri hotline 1-800-392-0210.

Communicare Elite is a trade name of Communicare Elite, LLC. Consumer Directed Services is a MO HealthNet program administered by the Missouri Department of Health and Senior Services; eligibility and authorized hours are determined by the state, not by Communicare Elite. We serve Missouri only.

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