CDS compared with agency-directed home care

These get confused constantly, and they are genuinely different products. The difference is not quality — it is control, and the type of care involved.

Consumer Directed ServicesAgency-directed home careHome health (skilled)
Who picks the caregiverYou doThe agency assigns oneThe agency assigns licensed staff
Who employs themYou are the employer; the vendor is the fiscal agentThe agencyThe agency
Can a relative be paidYes — anyone but your spouseGenerally noNo
Who sets the scheduleYou doThe agency, within its staffingClinical need and physician orders
Type of careNon-medical personal careNon-medical personal careSkilled nursing and therapy
Requires a physician orderNoNoYes
Who paysMO HealthNetMedicaid, private pay or insuranceMedicare, Medicaid or insurance
Your admin burdenReal — you supervise and sign timesheetsMinimalMinimal

CDS suits you if…

  • You already have someone you trust who could do the work.
  • You want a say in who enters your home and when.
  • You want a family member’s caregiving to be paid work rather than unpaid strain.
  • You are comfortable acting as an employer — instructing, scheduling, verifying.
  • Consistency matters to you and rotating aides would not work.

An agency may suit you better if…

  • You do not want employer responsibilities at all.
  • You have nobody in mind and prefer the agency to solve staffing.
  • You need coverage guaranteed when your usual person is sick.
  • You are unable to supervise and do not have someone who can help you do so.

You may need skilled home health if…

  • You need wound care, injections, IV therapy or tube feeding management.
  • You need physical, occupational or speech therapy at home.
  • A physician has ordered clinical services after a hospital stay.

These are not mutually exclusive. Some people receive skilled home health for a clinical episode and CDS for daily personal care. Ask your case manager what combination your situation allows.

The trade-off, stated plainly

CDS gives you control and gives your chosen person an income. In exchange it asks you to do real work: recruiting, supervising, verifying hours, and handling it when your attendant is sick or quits. Agencies take that burden and, with it, the choice. Neither is better in the abstract — they are better for different people.

Ready to take the next step?

Call (314) 809-6655 for a free consultation, or text (314) 886-5902. We serve St. Louis City, St. Louis County and Missouri communities within about 40 miles of our office.

Communicare Elite

4477 Woodson Rd, Suite 106, St. Louis, MO 63134

Phone: (314) 809-6655
Text: (314) 886-5902
Fax: (314) 481-3037
Email: info@communicareelite.com

Monday–Friday, 9:00 AM–5:00 PM Central. An enrolled MO HealthNet Consumer Directed Services vendor.


Emergencies: call 911. Mental health crisis: call or text 988. Adult abuse, neglect or exploitation: Missouri hotline 1-800-392-0210.

Communicare Elite is a trade name of Communicare Elite, LLC. Consumer Directed Services is a MO HealthNet program administered by the Missouri Department of Health and Senior Services; eligibility and authorized hours are determined by the state, not by Communicare Elite. We serve Missouri only.

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