Consumer directed services · St. Charles
Consumer Directed Services in St. Charles, Missouri
For St. Charles County, Communicare Elite administers MO HealthNet Consumer Directed Services. The attendant is hired and directed by you — anyone except your spouse — while we handle payroll, program paperwork and Medicaid billing.
Why home care matters in St. Charles
St. Charles is one of the oldest towns in Missouri and one of its fastest-aging suburbs at the same time. The historic district near Main Street has houses that predate indoor plumbing, while the subdivisions spreading west were built for young families in the 1980s and 90s whose owners are now retiring in them.
Crossing the Missouri River is the local wrinkle worth naming. Attendants coming from St. Louis County have to deal with the Blanchette or Discovery bridges, and I-70 through this stretch is genuinely unpredictable at rush hour. For a service that depends on someone arriving at a set time every morning, that argues strongly for hiring within St. Charles County. SSM Health St. Joseph Hospital is right here, which keeps most medical trips short.
How do you apply for Consumer Directed Services in St. Charles?
MO HealthNet eligibility, an in-home assessment booked through the state on 866-835-3505, an authorized plan — then you choose who administers it. Step by step.
What can your attendant be paid to do in St. Charles?
The tasks your attendant may be paid for come from your authorized plan, not from a standard menu. See what is covered.
Can you get paid to care for a family member in St. Charles?
St. Charles County families frequently already share the caregiving. If the caregiver is not the consumer’s spouse, it can be paid. The process.
How far is St. Charles from our office?
Communicare Elite is at 4477 Woodson Rd, Suite 106, St. Louis, MO 63134, minutes from Lambert International Airport — about 20 minutes from St. Charles. Most business is handled by phone, but you are welcome at the office; call ahead so someone is expecting you.
We serve Missouri only. Consumer Directed Services is a Missouri Medicaid program. Illinois residents are served by Illinois programs and Illinois providers, even a few minutes across the river.
Questions from St. Charles families
Is St. Charles County in your service area?
Yes — all of it, including St. Charles, St. Peters, O’Fallon, Wentzville and the smaller communities between them.
Should my attendant live on this side of the river?
Not required, but strongly worth considering. Bridge traffic is the most common reason a St. Charles attendant arrangement becomes unreliable.
Can my attendant take me to St. Joseph Hospital?
Transportation to medical appointments is an authorizable task. Whether it is in your plan depends on your assessment.
What if I am unhappy with how something is handled?
There is a formal grievance and appeal route, and it does not affect your program eligibility. Grievances and appeals.
Do attendants get training?
Yes — orientation and training are provided before work begins. What training covers.
Who hires and supervises the attendant?
You do. In Consumer Directed Services the attendant is hired and directed by you, and it can be anyone except your spouse. For St. Charles County, Communicare Elite administers the program under MO HealthNet: we handle payroll, program paperwork and Medicaid billing, so you keep control of who comes into your home and how the care is done.
Who do I call to start the in-home assessment?
The state books it. Once your MO HealthNet eligibility is in place, call the Department of Health and Senior Services on 866-835-3505 to request the in-home assessment. That assessment leads to an authorized plan, and then you choose who administers it. Our office is about 20 minutes from St. Charles, and most business is handled by phone.
Can my spouse be my paid attendant?
No. A spouse is the one relationship the program does not pay. Anyone else can be hired as your attendant, and St. Charles County families frequently already share the caregiving. If the person helping you is not your spouse, their care can be paid once your plan is authorized.
Nearby communities we also serve
St. Peters · O’Fallon · Bridgeton · Maryland Heights — or see the whole service area.
Serving St. Charles and the surrounding area.
Call us for a free consultation, or text us. We serve St. Louis City, St. Louis County and Missouri communities within about 40 miles of our office.