Consumer directed services · O'Fallon

Consumer Directed Services in O’Fallon, Missouri

O’Fallon residents work with Communicare Elite as their MO HealthNet Consumer Directed Services vendor. You choose and direct the attendant — a family member other than your spouse is permitted — and payroll, program paperwork and Medicaid billing are ours.

Why home care matters in O’Fallon

O’Fallon is the largest city in St. Charles County and among the largest in Missouri, and it has been one of the fastest-growing places in the state for thirty years. That growth brought a lot of families at once, and it is bringing a lot of them into later life at once too.

Two things follow from being this far west. The first is that home care supply is thinner than it is inside I-270 — agencies staff the core of the region first. The second is that the community is unusually well networked: churches, veterans’ organizations, school and neighborhood ties run deep here. In a consumer-directed program that second fact outweighs the first, because your attendant does not come from an agency roster. They come from the people you already know, and O’Fallon families usually know somebody.

How does Consumer Directed Services start in O’Fallon?

The state runs the front of the process: MO HealthNet eligibility, an assessment at home on 866-835-3505, then the authorized plan that fixes your hours. See the six steps.

What can a paid attendant do for you in O’Fallon?

Your plan lists the paid tasks, spanning personal care, household help and getting to appointments. The full list.

Can a relative be hired as your caregiver in O’Fallon?

O’Fallon families often want the person providing care to be someone the consumer already trusts. Any relative but a spouse can be hired. What that takes.

How far is O’Fallon from our office?

Communicare Elite is at 4477 Woodson Rd, Suite 106, St. Louis, MO 63134, minutes from Lambert International Airport — about 30 minutes from O’Fallon. Most business is handled by phone, but you are welcome at the office; call ahead so someone is expecting you.

Questions from O’Fallon families

Is O’Fallon, Missouri within your area? I have seen O’Fallon, Illinois listed elsewhere.

O’Fallon, Missouri — yes. O’Fallon, Illinois — no. We serve Missouri only, because CDS is a Missouri Medicaid program.

Are there enough attendants out here?

In this program you supply the person, usually someone you already know. That is a real advantage in fast-growing western communities where agency staffing is stretched.

Do you cover Lake Saint Louis and Dardenne Prairie?

Yes — both are within our service area.

How long does it take to start once I am assessed?

Once the authorized care plan is issued, vendor selection and attendant hiring can move quickly. The getting-started sequence.

Who can become an attendant?

There are specific requirements, including screening. Attendant requirements.

Who decides how many hours of care I get?

The state does, through your authorized plan. The front of the process is MO HealthNet eligibility, then an assessment at your home booked on 866-835-3505, then the authorized plan that fixes your hours and lists the paid tasks. Once that plan is issued, you choose a vendor such as Communicare Elite and hire your attendant.

Who handles payroll for my attendant?

Communicare Elite does. O’Fallon residents work with us as their MO HealthNet Consumer Directed Services vendor. You choose and direct the attendant, and a family member other than your spouse is permitted. Payroll, program paperwork and Medicaid billing are ours, so the person you trust gets paid without you running an employer’s back office.

Can my attendant take me to appointments?

Yes, when your plan includes it. Your authorized plan lists the paid tasks, and they can span personal care, household help and getting to appointments. In a consumer-directed program your attendant does not come from an agency roster, so the person taking you to appointments is someone you already know and trust. The state sets the plan after your assessment at home.

Nearby communities we also serve

St. Peters · Wentzville · St. Charles · Chesterfield — or see the whole service area.