Communicare Elite is a trade name of Communicare Elite, LLC. References to “we,” “us,” and “our” below mean that entity.
Effective date: September 3, 2026
Communicare Elite complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude people or treat them differently for any of those reasons.
Provided free of charge
- Aids and services for people with disabilities to communicate effectively with us, such as qualified sign-language interpreters and written information in other formats (large print, audio, accessible electronic formats).
- Language services for people whose primary language is not English, such as qualified interpreters and information written in other languages.
Ask at the front desk or call (314) 809-6655. There is no charge for any of this, and you will never be asked to bring your own interpreter.
If you believe we have discriminated
You can file a grievance with our Civil Rights Coordinator: Communicare Elite, 4477 Woodson Rd, Suite 106, St. Louis, MO 63134, (314) 809-6655. You can file in person, by mail, or by phone. If you need help filing a grievance, the Civil Rights Coordinator will help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, by mail at U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697). Complaint forms are available at hhs.gov/ocr.
Language assistance
If you speak a language other than English, language assistance services are available to you free of charge. Please call (314) 809-6655 and tell us the language you need.